PRIVACY POLICY

Your personal data and privacy are hugely important to us. This policy is not just a legal shield to make us comply with regulations such as the General Data Protection Regulation (further: GDPR), or the General Data Protection Regulation*. It tells which personal data we process and how we treat and protect it with care.

With this policy, we want to inform you fully about our data policy. This will allow you to make a thoughtful and informed decision about whether to use our services. We assume that when you use our services, you agree with the way we process data and our policy.

*Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The GDPR also designates us as a data controller. This means, in short, that we decide what data is collected, how and by what means it will be collected, but also why we are doing it.

Who is helping?
Processors, a telling GDPR term. Who helps us, under our responsibility, to process your personal data? Rest assured, all our processors have personally or in a general way agreed to the GDPR, and thus, our policy. We use Siteground as a hosting partner. They are fully GDPR compliant. You can always go check out their privacy policy.

In addition to our hoste, we use some plugins that sometimes also process data. Rest assured, as with our processors, we only use plugins that explicitly comply with the GDPR.

What is collected?
When you fill in the contact form, we store the following data: name, e-mail address, ip address, … and of course your message.

Your data will remain yours. You can therefore ask us at any time to allow you to inspect the data we have collected from you and how, why and for how long we have processed it. All this in the broadest sense. You will know exactly how we assess your data and what happens to it. Send your request for access to info@the1.be and we will send you everything we have within 1 month of your request.

When you fill in the extra guarantee form, we store the following data: name, e-mail address, city you live in, your country, your purchased Object type, object N°, ip address.

You can always have your data be corrected or deleted. This may be necessary, for example, if you create a new e-mail address. Be aware that by asking to delete your data from the extra guarantee form, the extra 3 years of guarantee will be lost.

Unfortunately, some data cannot be deleted just like that. This concerns data that we have to keep on account of a legal obligation (e.g. bookkeeping) or on account of a contract (e.g. we still have to deliver your package).

Naturally, data that would have been processed in an unlawful manner will be deleted as soon as possible. Any other request will be met without unreasonable delay.

WHERE IS THE COOKIEBANNER?

Sorry, no cookies here to find. We don’t use cookies, we don’t track you. The only cookies we use are first-party Craft cms cookies, they are not used to track you but only to make our website usable. We do use plausible analytics to count your visit, but rest assured: no personal data is collected. We are only interested in how our website performs. They are fully GDPR compliant, you can always go check out their privacy policy.

WHO IS PROCESSING THE DATA?

TheLine bv
BE.O675.545.018
info@the1.be